Hotel Water Emergency

9/30/2019 (Permalink)

Commercial water loss!

SERVPRO of Columbia, Montour & Sullivan Co. was contacted at 8:00 PM on Saturday, September 21 by a local hotel, regarding a broken pipe leaking water into the lobby and first floor area of the building. The maintenance manager indicated the loss didn’t spread as far as the last loss SERVPRO responded to at the same location almost a year ago to the day. Once SERVPRO was on-site and forms signed, personnel found there were more walls affected, but less flooring affected. Also, we found water still running from the large PEX pipe. SERVPRO personnel made a makeshift repair to funnel the water into a large laundry tub, so that we could finish extracting water from the affected areas. One issue the hotel guests had was the noise from the truck mount unit, but SERVPRO completed the extraction as quickly as was possible under the circumstances. SERVPRO also tried to locate an after-hours plumber to repair the pipe earlier than the time frame the hotels’ plumber scheduled to fix it on Monday AM.