Employee Certification and Training
Since the year 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.
Employee Certification Training
The Employee Certification Training is a self paced program which is designed for the franchise employee. The certification is awarded after the successful completion of course materials as well as an examination. Newly implemented training consists of the HeroReady Training Program which separates training for Production Technicians and Crew Chiefs. SERVPRO allows for continuing education in the mitigation and restoration industry by continually reworking their training in order to benefit the technicians and the clients best.
The Employee Certification Training Modules include the following:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet and Upholstery Cleaning