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SERVPRO Equipment and Technology

1/15/2022 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Employee Certification and Training

1/15/2022 (Permalink)

Since the year 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Employee Certification Training

The Employee Certification Training is a self paced program which is designed for the franchise employee. The certification is awarded after the successful completion of course materials as well as an examination. Newly implemented training consists of the HeroReady Training Program which separates training for Production Technicians and Crew Chiefs. SERVPRO allows for continuing education in the mitigation and restoration industry by continually reworking their training in order to benefit the technicians and the clients best.

The Employee Certification Training Modules include the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

24 Hour Emergency Water Damage Services

1/14/2022 (Permalink)

SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Tips

1/14/2022 (Permalink)

Water Damage Emergency Tips

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Emergency Ready Program

1/14/2022 (Permalink)

Can we determine when disaster strikes?

Unfortunately, we can never really know when a disaster will strike. Anything could happen at any moment, so as a business, it is essential to prepare for an emergency. 

Why should you prepare for an emergency?

There are a few reasons:

1.Safety! Being prepared means keeping everyone involved safe during an emergency.

  1. To minimize damage done to the building. If you understand where the water shut off is for instance, then you can turn off the water during a pipe burst, therefore stopping the source. 
  2. Save money!! Less damage=less expensive.

SERVPRO® provides an Emergency Ready Profile to help you prepare for disaster.

This FREE Emergency Ready Profile (ERP) is designed to organize all of the critical information necessary during a disaster. For example, locations of shut offs for utilities and Emergency Contact information. 

Oh, and it is FREE

Anyone can download our free app, businesses please give us a call to set a free ERP consultation.

Dealing With Dishwasher Damage

1/13/2022 (Permalink)

When we get a call from people who have been unfortunately faced with dishwasher-related water damage, we are quick to get on site to assess the situation. Hopefully, the owner of the property, or someone present at the loss, called us as soon as they noticed the damage; it is imperative that you call us quickly to avoid any further issues.

When we get on site, we work rapidly to extract water and set up drying equipment. Our response is swift and efficient, and our skilled technicians ensure they try to keep any unnecessary damage from occurring in any other areas.

We are committed to providing the best service we can to each and every person who asks for our help.

If your property is ever damaged by a faulty dishwasher, or any type of water damage, give your local SERVPRO a call today!

Flooded Basement Cleanup and Restoration

1/13/2022 (Permalink)

There have been too many homeowners that have descended down their basement steps to find a pool of murky water greeting them. This instance is an all-too-familiar one, as many Americans claim to have dealt with a flood in their basement at least once.

Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

The water that goes unseen could wreck havoc in your foundation, causing further damage and could also welcome an infestation of mold. This is a scenario you should strive to avoid at all costs!

SERVPRO Franchise Professionals are highly trained in water damage restoration including basement and crawlspace flooding. They have the experience, expertise, and equipment to remove the water and dry your basement properly. Their water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

Hidden Water Damage

1/13/2022 (Permalink)

The most common theme behind hidden water damage are household appliances. These usual suspects pose a certain amount of threat to your property if they are left unattended.

Refrigerators

Whether you have a built-in ice cube making machine or not, these appliances are usually to blame for water damage in kitchens. One way to prevent this from happening is to pull them away from the walls to check the flooring and the water lines behind them; water lines are usually tangled and all over the place, so trying to avoid the cluttering of these lines should be essential to avoiding water damage.

Washing Machines

It goes without saying that these appliances typically use A LOT of water; so it is understandable that common forms of water damage can be attributed to these appliances. As with the refrigerators, it is recommended to check behind washing machines to check for any leaks or problems with the hoses. 

It is also recommended to replace the hoses every 5 years to avoid any issues/unforeseen repairs.

Dish Washers.

As with most of the other types of appliances in this series, one of the main reasons that hidden water damage is such a factor is because they are never moved and checked regularly! These appliances require a large amount of water and left unattended could cause serious damage. 

We also want to reiterate that some insurance companies do not cover dishwasher related claims, so making sure to cover all the stops could save you a headache in the future!

Air Conditioners.

Mostly all air conditioners have implementations that remove moisture as the machine runs, but any issues with these designs could allow water damage to occur. Make sure to follow all of the company's guidelines and to check regularly for leaks.

Hot Water Heaters.

The biggest hope we have for our hot water heaters is that they don't blow and last for upwards of 20 years. Seems like a stretch, but making sure the external components do not begin leaking and that the seals and pipes still look good should help allow that to happen!

For all of your water restoration needs, call SERVPRO!

Commercial Storm Damage Restoration

1/12/2022 (Permalink)

Commercial Storm Damage Restoration

Related Commercial Services

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO Franchise Professionals offer 24 hour emergency service 365 days per year.

Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give our Professionals a call and they’ll be there fast with the help you need.

Flash Floods

1/12/2022 (Permalink)

We all get those “Flash Flood Warnings” on our phones during a heavy rain storm and most people don’t think much of it. Flash floods are actually very dangerous and can cause some serious damage. A flash flood is defined as a flood that develops in less than 6 hours.

These floods can occur anywhere but are more prone to occur in areas that deal with poor drainage systems. Heavy rain in the main culprit for starting a flash flood but ice jams, dam failures and large amounts of snow melting can also cause one. Areas that are densely populated are actually most at risk for flash flooding as there is a lot of paved roads and less area for water to be absorbed. If you find yourself in an area where a flash flood is occurring or may occur try to get to higher ground and no matter how low the water looks, do not attempt to cross it. The scariest part of a flash flood is how fast the water can rise. If you do receive a flash flood warning this doesn't always mean there is one occurring at the time but there may be one that could occur.

If you find your house has been affected by water damage due to a flash flood or a heavy storm give us a call today.

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