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We are Cleaning Experts

4/29/2020 (Permalink)

covid 19 SERVPRO is here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Columbia, Montour & Sullivan Counties, 570-759-0966

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO is Here to Help!

4/29/2020 (Permalink)

here to help SERVPRO is Here and Ready to Help!

  • We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Call SERVPRO of Columbia, Montour & Sullivan Counties to see how we can help clean your home or business.
  • Stop the spread of germs with a professional cleaning for your home or business. 

 COVID-19

  • Wash hands
  • Avoid touching face
  • Clean and sanitize house
  • Clean and sanitize office

Fire Damage?

4/29/2020 (Permalink)

fire damaged home SERVPRO of Columbia, Montour & Sullivan Counties (570)759-0966

When a fire starts inside your home, it is never a pleasant experience. Fires not only threaten the safety of you and your family, but can also be costly to repair. The heat, flames, and smoke produced by a fire can cause extensive damage to your home. 
 
Whether the fire is small or large, the best choice would be to have the professionals come in and assess the situation. SERVPRO of Columbia, Montour & Sullivan Counties is IICRC certified and have experience with different types of fire scenarios. 
 
Both the heat and smoke created by a blaze causes several types of damage to your home. Flames can burn content and building materials inside the home. Smoke spreads throughout the structure leaving behind soot and foul odors. Our professional technicians at SERVPRO of Columbia, Montour & Sullivan Counties are taught how to mitigate fire damage by putting each case into a category based on the severity of the damage. 
 
In fire damage situations, there are three main types of severity. Putting each damage scenario into a certain level of severity helps our specialists know what types of methods to use when mitigating the problem. The three levels are minor, medium and major fire damage. 
  
No matter how severe the damage is in your home after a fire, hiring professionals can always get you the best results. SERVPRO of Columbia, Montour & Sullivan Counties are available 24/7 at 570-759-0966. 

Grilling Safety Tips

4/29/2020 (Permalink)

grill on fire Always use caution when using a grill!

Nearly 8,900 home fires are started by grilling accidents each year.

Fire in the grill, under hot dogs and burgers, is a welcome sight at the family cookout. But fire anywhere else can make your summer kick-off barbecue memorable for all the wrong reasons. To keep you and your family safe while grilling, follow these general guidelines.

General grilling tips:

  •  Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.

Propane grills:

Before you use your grill:

  •  Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.
  • Check the gas (propane) tank hose for the potential (gas) leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

Charcoal grills:

  •  There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

Call SERVPRO of Columbia, Montour & Sullivan Counties for your restoration needs (570)759-0966

Be Prepared! Spring Storm Safety Checklist

4/29/2020 (Permalink)

lightning storm Always be safe!

Spring is here, which means severe weather can arrive at a moment’s notice, no matter where you live. Wind, rain, hail, tornadoes, and other elements can cause extensive damage to your home and property, so it’s always a good idea to be prepared for what Mother Nature throws your way. Below is a spring storm checklist to proactively protect your home and property from damaging spring storms.

Spring Storm Home Safety Checklist

  1. Assess. Take a walk around your property often to see if there is any damage—whether by Old Man Winter or from summer mayhem—and make necessary repairs. Small damage to roofs and chimneys that occurred during winter can turn into big headaches after any severe storm. Make sure gutters are clear and draining properly. Consider investing in a chimney cap—they’re great at keeping out moisture from heavy rains, which can damage stainless steel liners, or cause mold.
  2. Trim and prune trees. Remove dead branches that could end up being dangerous projectiles in a severe storm and cause damage not covered by your homeowner’s insurance. Are any hovering near the power source to your home? Most arborists recommend that trees and limbs be at least 10 feet away from your home. Hire one to come out and identify any problem areas. Or enlist a knowledgeable friend.
  3. Ensure sump pumps are working. Spring runoff and torrential rainstorms can all result in flooded basements. Make sure your pumps are running smoothly so they can do their job when you need them.
  4. Secure backyard items. Your backyard oasis can turn into a danger zone in a severe storm. High winds can turn unsecured items into missiles. If you’ve received a warning that a severe storm is approaching, move these items—patio furniture, lawn chairs, propane tanks, and grills, flags and poles, bird feeders, and potted or hanging plants—inside your home, shed, or garage if possible. If you can’t bring furniture or heavy items in, try using a rope or garden hose to tie them down securely.
  5. And don’t forget this important step!

    Familiarize yourself with your insurance coverage. Every homeowner should know exactly what their policy covers, or doesn’t cover, so there are no surprises in the event of storm damage. Damage to your swimming pool, for example, may not be covered.

   Be ready for power outages:
  • Think ahead. Make ice, lots of it. Fill up empty soda bottles with water and freeze them and leave them in your freezer. These will come in handy in both a cooler or the refrigerator, like an old-time icebox.
  • Stay informed. Know your electrical company’s phone number to report outages and listen for updates. If you don’t have a battery-operated radio, get one!
  • Use a cooler for essential foods. This way you can keep the refrigerator closed and keep the foods that you absolutely need to access cool and safe.
  • Disconnect. If you have an electric garage door opener, be sure to disconnect it before your stuck in the dark, without a vehicle.
  • Batteries. It’s always a good idea to have extra batteries, some drinking water, and a good first-aid kit on hand.
  • Think camping. Either get a camp stove (always use it outside) or use the grill to cook if you’ve lost power. If you have a lot in the freezer and it’s going to be a long time without power, you may just want to invite the neighbors over and grill up as much as possible before it goes bad.
  • Keep your cell phone charged before the power goes out!
  

Flash Flood Tips

4/29/2020 (Permalink)

flooded streets Please use caution during flash floods!

Flash Flood Safety Tips

  • Avoid walking or driving through flood waters.
  • Just 6 inches of moving water can knock you down, and 2 feet of water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground. Flash floods are the number one cause of weather-related deaths in the United States.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

Flood Watch

  • A flood watch means the conditions are right for flooding to occur in your area.
  • Update your phone number and e-mail address with your electric company so you can be served faster in the event of an outage.
  • Disconnect electrical appliances and do not touch electrical equipment if you are wet or standing in water. You could be electrocuted.
  • If instructed, turn off your natural gas and electricity at the main switch or valve, but only if you are able to do so safely and without standing in water.
  • Pay attention to local weather reports and emergency instructions on the radio, television, and Internet.
  • Know where to go. You may need to reach higher ground quickly and on foot.
  • Build or restock your emergency preparedness kit. Include a flashlight, batteries, cash, and first aid supplies.
  • Bring in outdoor furniture and move important indoor items to the highest possible floor. This will help protect them from flood damage.

Flood Warning

  • During a flood warning, a flood is either happening or will happen shortly.
  • Move immediately to higher ground or stay on high ground.
  • Evacuate if directed.
  • Avoid walking or driving through flood waters.

After A Flood

  • Return home only when authorities say it is safe.
  • Avoid standing water, as it may be electrically charged from underground or downed power lines.
  • Never go into a basement with standing water in it unless you are sure the electricity is off.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.

Check Your Appliances...

4/29/2020 (Permalink)

top of water heater Call SERVPRO of Columbia, Montour & Sullivan Counties, (570)759-0966!

Flooding in your home can happen in the blink of an eye. One moment everything is okay, and the next moment, water is everywhere. 

Below are tips to aid in identifying and disarming their damage:

HOT WATER HEATER

What to do: Check the tank regularly for leaks. Have your tank maintained yearly. It is recommended to replace your water heater every 10 years.

WASHING MACHINE

What to do: Inspect hoses once a month. Look for signs of impending leaks, such as blisters, bulges, cracks, discoloration or kinks. Turn off the water supply to the washing machine when you go on vacation.

DISHWASHER

What to do: Tighten the drain line where it connects to under-sink plumbing. Replace the water supply line immediately if you run across a small leak. Don’t run the dishwasher while away from home.

REFRIGERATOR

What to do: Replace copper water lines with braided steel alternatives. Check the water supply line behind the fridge yearly.

AIR CONDITIONER

What to do: Install a secondary drain line and drain pan overflow switch. Have your A/C maintained regularly, which includes changing the filter and checking the refrigerant level.

SERVPRO of Columbia, Montour & Sullivan Counties are available 24/7, call (570)759-0966! The quick response and efficient, professional services of our team of technicians will return your home to normal in no time; we’ll make it “Like it never even happened.”

Proactive Cleaning against COVID-19

4/29/2020 (Permalink)

COVID 19 - here to help SERVPRO of Columbia, Montour & Sullivan Counties (570)759-0966

SERVPRO of Columbia, Montour & Sullivan Counties received a call to perform a Proactive cleaning at a local commercial manufacturer on Wednesday. The client requested to have the cleaning performed by the end of that weekend. We were able to have all hands on deck to provide this service to our customer. 

Since the outbreak of COVID-19 the CDC has made recommendations that “high-touch” items and areas be cleaned regularly. Some of these include:

-Kitchen/Food Areas     -Bathrooms                

-Sales Counters           - Offices           

-Hand Rails                 - Door knobs

-Carpets & Rugs          -Elevators     

SERVPRO of Columbia, Montour & Sullivan Counties were able to complete the proactive cleaning to several offices, locker rooms, restrooms and lunch rooms in just a few hours!

If you have any questions or would like more information regarding having your property disinfected and sanitized please give us a call (570)759-0966

24 Hour Emergency Service

4/29/2020 (Permalink)

SERVPRO box truck SERVPRO of Columbia, Montour & Sullivan Counties is always ready to help!

SERVPRO of Columbia, Montour & Sullivan Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today  (570)-759-0966

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Columbia, Montour & Sullivan Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Columbia, Montour & Sullivan Counties 

SERVPRO of Columbia, Montour & Sullivan Counties has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event since 2001. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Timeline

4/29/2020 (Permalink)

kitchen ceiling tiles falling Call SERVPRO of Columbia, Montour & Sullivan Counties, (570)759-0966, 24/7

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Columbia, Montour & Sullivan Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Columbia, Montour & Sullivan Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7- (570)-759-0966

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Columbia, Montour & Sullivan Counties

SERVPRO of Columbia, Montour & Sullivan Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.